Shipping & Returns
We do hope you enjoy your purchase with us and endure the KISSESS experience! in the change of the covid-19 restrictions, we are unable to offer exchange or refunds under the health & safety regulations, offer of discount offer will be available in replace of unwanted or mistaken purchases.
UK Shipping
As this is a UK based company, shipping to the UK varies in which delivery status suits you, For standard shipping is £2.00 free shipping when you order over £25, next day delivery £5.00, free shipping if you order over £30, shipping within the UK only can vary between 2-5 working days excluding weekends.
Shipping International
As a growing company we opened to ship internationally, as a growing company we want to access to as much countries as possible. For custom and shipment we make a motion to ensure that customers are understood, Where you stand in the care and responsibility as a consumer we advise that customers will hold responsible for paying tax charges or duty added at the location of the country. For international shipping cost varies.
International shipping to; Europe, USA and Canada of $7.00 along with your order spend over £50.00 for free shipping,
International shipping; rest of the world; $8.00 along with order spend over $60.00 for free shipping
Standard shipping to Europe is 7-10 working days to USA and Canada,10-15 working days for the rest of the world could take up in estimate of 21 days or more, overall please give 28 days to receive your item.
Returns
As for hygiene purposes we are no longer offering exchange or refunds under the covid-19 regulation and the safety of customers and staffs. We will not accept any refunds that is not been agreed with KISSESS. Under guidelines of health & safety regulations we can not take any used, opened and unopened products no matter the day of being made, even though all sales are final, we will help in ways to give an alternative offer if you are unhappy with your purchase.
Any query or help contact us and we will reply within 24 hours for a response. contact customer service on info@kissesslips.com or our contact page on the website.